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Sale ItemsProduct Returns
We at New World Health Brands are dedicated to your satisfaction and aim to provide world-class products to enhance your health and wellness. We understand that there may be instances where our products may not meet your expectations. If that is the case, we’re here to help.
30-Day Return Policy
We offer a 30-day return policy for items that are unopened and in their original condition. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
How to Process a Return
- Contact our customer service team at support@newworldhealthbrands.com within 30 days of your order date. Please provide your order number and the reason for your return. Our team will review your request and provide instructions for the return.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exceptions
For health and safety reasons, we cannot accept returns or exchanges on the following:
- Opened or used products
- Products not in their original condition or packaging
- Products that are damaged or missing parts for reasons not due to our error
- Any item returned more than 30 days after delivery
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@newworldhealthbrands.com.
Contact Us
If you have any questions or concerns regarding our return policy, please contact our customer service team. We are here to help.
Thank you for choosing New World Health Brands. We value your business and aim to provide you with the best customer experience.
*Please note: This policy is subject to change without notice. Please review this policy regularly to ensure you are aware of any changes.