Return Policy - New World Health Brands

This Return Policy outlines the guidelines and procedures for returning a product purchased directly from New World Health Brands. Please read this policy carefully before initiating a return.


a. To be eligible for a return, the product must have been purchased directly from New World Health Brands. Products purchased from authorized retailers must be returned to the respective retailer, following their return policy.
b. The product must be in its original condition, unopened, and in its original packaging. We cannot accept returns for products that have been opened or used, unless they are defective or damaged upon receipt. 
c. Returns must be initiated within 14 days from the date of purchase. After this period, we regret that we cannot accept returns.

Return Process: 
a. To initiate a return, please contact our Customer Support team. Provide your order number, product details, and the reason for the return. 
b. Our Customer Support team will guide you through the return process, including providing any necessary return authorization and shipping instructions. 
c. Please ensure that the product is securely packaged to prevent damage during transit. We recommend using a tracked shipping method to return the product.

Refund Options: 
a. Upon receiving the returned product and verifying its eligibility, we will process the refund. 
b. If the return is due to a defective or damaged product, we will issue a full refund to the original form of payment or provide a replacement product, as per the customer's preference. 
c. For eligible returns that are not related to product defects or damages, we will issue a refund to the original form of payment, excluding any shipping charges incurred. 
d. Please note that refunds may take up to 7 days to process and reflect in your account statement, depending on your financial institution.

This Return Policy does not cover the following scenarios: 
a. Returns of products purchased from authorized retailers. Please refer to the respective retailer's return policy. 
b. Returns requested after the 14-day return window. 
c. Opened or used products, unless they are defective or damaged upon receipt.

Customer Support: 
For any further inquiries, clarification, or assistance regarding returns, please contact our Customer Support team via [insert contact details]. We are here to help and address any concerns you may have.

Please note that New World Health Brands reserves the right to update or modify this Return Policy at any time without prior notice. It is your responsibility to review the policy periodically to stay informed about any changes.

Thank you for choosing New World Health Brands. We value your satisfaction and are committed to providing excellent customer service.

New World Health Brands